Do the following:
1. Click Here to go view the first password reset Blackberry ID.
2. Fill in the email you registered for the Blackberry ID.
3. Fill in the verification code (the verification code differ from that shown).
4. Click Send.
5. Open your email, if you forget the password to your email will be worse. You will be sent a message Link Setup Password Reset Blackberry ID in your email inbox. Enter the new password and return the contents in the column below the password you input.
Good luck and hopefully useful to us all. See also How to Check Damage Hardware Or Software Blackberry